I came across its customer service alternatively rude and never information
Merely Romantic Judith off Covington GA () We joined free to your a promotional offer, and you will taken care of thirty days and you may stated not to ever renew automatically. It told you we can not refund, however, we’ll give you a month free, however at that time my personal few days free shoud possess starte thay terminated my personal membership for shortage of payment. The complete feel try including a rip-off. They paired me personally with lots of guys, however a one responded my personal issues. You will find two girlfriends just who registered at the same time I performed in addition they matched all of us up with the same men and they never ever taken care of immediately either of these either. I’d like my money back, but now I am unable to also cause them to address my personal letters.
It sould end up being examined. Richard out-of Brunswick GA () I produced a mistake taking the 100 % free? Whenever i attempted to boost the brand new mistakes, I found myself informed your brand-new reputation drawn by myself is actually nearly impossible to improve. Immediately following checking the new charge (high) to possess month-to-month rates, etc and also the already problems I simply read, evidently I recently occurred to fortune aside. Now I am able to merely avoid this new EHARMONY providers. Kate off Collegeville PA () Was actually buyer of eharmony for about three years. Up coming restored once more. Made a decision to assist registration come to an end. While i originally licensed, I had put membership not to ever auto-replace. Features simply discovered it vehicles-revived my personal membership and you may charged my charge card having high month-to-month price in place of my personal written permission.
Whenever i looked at the newest Membership Configurations webpage, discover today zero option to indicate regardless of if We must auto replenish. After i made authored complaint and you can need for refund, are advised you to definitely today membership does not vehicle-replace which zero reimburse would be produced. You will find notation to my Account Setup that account doesn’t re-this new but there is however zero way for us to choose restoration alternative. This is extremely inaccurate billing habit and you will I am processing problem which have compatible gov’t regulating company. Robert from Dayton OH () I’ve contacted eharmony thru age-send over the past three months, asking the direction within the cancelling my membership, but i have had no Response from their website. Nevertheless they view it easier to help you elizabeth-post me to recommend that they’ve only renewed my membership to own an alternative week.
Membership went away and i renewed for one week
If i Try not to Listen to From their website Within the next Day, I could Seek Courtroom Assistance to Obvious This dilemma! Mary from Fort Wayne Inside the () We entered eHarmony into a separate 3-month price. Immediately following joining, I acquired singular match. The newest meets did not satisfy my distance requirements (new matches is actually located step one-1/2 hours out). I inquired as to the reasons I obtained which fits as well as would not respond to my question actually. The latest just gave me their processed email address and you may verbal effect when We after titled, that they matches into the zip code and, whenever the person it matched myself having entered an invalid area code, it could suits beside me. Nobody would take time to find the appropriate cause of the fresh mishap, and that i try advised your meets measured among the three secured me for my step three-day demonstration.
As well as, they would i want to speak with a supervisor. I’d to deliver my personal procedure courtesy email for much more notice. Conclusion, immediately following zero valid matches, I tried to locate my cash return to no get. I went through each of their hoops strive for somebody to adopt my personal situation, but there clearly was no determination supply me personally any extra attention. We complained from the Better business bureau however with no success. It concluded the newest stream of letters that have mujeres finas IslandГ©s a lay that i obtained three suits. It paid my personal account new $sixty I was billed of the eHarmony and you can eHarmony finalized my personal membership. Carmen of Cold temperatures Park Florida () Into the . Not too long once i got a message forwarded if you ask me to allow know that there clearly was no match for me personally.