We respect you taking the time to supply your suggestions, Timgerkman2021. We recognize you taking the time to offer your feedback, Saleslady730. We recognize you taking the time to supply your suggestions, Katie. Roulette dealer was mean and took her candy time rearranging chips. Other folks walked away from the desk due to her horrible attitude. This was my 3rd and final time staying on the flamingo.
- I tried to name the customer service number however was informed that they had been out of the US and I wanted to talk to someone on site.
- When we woke Monday I wanted to leap int he bathe.
- My husband additionally tried to speak to Caesar’s Rewards, , and they solely identified what the manager looked like so we might ask to talk to her as quickly as we made to the front of the line.
- We waited the remainder of the night time for the Engineering Manager to indicate up with his « rationalization or apology » however you guessed it, no present.
- Other folks walked away from the table because of her horrible attitude.
So we known as right down to the entrance desk to let them know, to no avail bc they did not present or contact us again both. The « grievance call » got by way of to someone, the following day about 24 hours later and supplied us a $50 meals credit score to any of their Caesar’s owned eating places. WHAT A JOKE. Of course upon checkout, there wasn’t a real person to fulfill with and we could not probability missing our flights over one other disappointing customer service experience, so we had been pressured to used the self kiosk to check out. We will NEVER recommend the Flamingo to anyone for anything. We appreciate you taking the time to provide your feedback, Lisa. Your comments have been shared with the suitable staff for their input and a spotlight. We value your patronage and hope to look forward to welcoming you back.
Not The Best – Flamingo Las Vegas Lodge & Casino
We are planning a big group journey (12-14) in March. I am coordinating it and was recommending to the others we keep on the Flamingo because of its location and my good experiences there up to now. Instead, we’ll keep elsewhere (Harrah’s, New York, etc) comparable in value but much cleaner and not in such a state of dis-repair. Next time we are going to keep at a sister-property like Harrah’s or the Linq. Something related in value but looking a lot better. Until some modifications occur, I won’t suggest this place to anyone. I did notice that some of the buttons int he hallways for the elevators did not work.
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This isn’t the Flamingo I truly have stayed at and loved in the past. Thinking we would not be within the room much, we determined to just make-do. When we woke Monday I wished to jump int he shower. Water barely warmed up, so I took a quick one. I don’t often name and complain because I don’t desire them pondering I am looking for any freebies.
Not The Best – Flamingo Las Vegas Lodge & Casino
We gave the OK however my husband took pictures of all of our stuff before we left. I tried to name the customer service number but was knowledgeable that they had been out of the US and I needed to talk to someone on web site. So, you guessed it, we waited in the line, tried to maintain calm and hopeful that someone would make it right in the end. My husband also tried to talk to Caesar’s Rewards, , they usually only pointed out what the supervisor seemed like so we may ask to talk to her once we made to the front of the line.
Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday night and still had to wait in line for nearly an hour to use a self examine in kiosk. Initial impression was the room was very nice however the TV didn’t work. We have been advised to check in w the front desk in the AM, which we did. They asked if it was alright to enter the room whilst we were gone for the day, sightseeing.
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I inform the employee that we have to speak to the manager, and gesture to the blonde lady that was identified to us, but she sees me, turns on her heel and walks the opposite method. We inquired what might be accomplished relating to the TV problem and she supplied to « upgrade us » to a room with a similar view. I known as the customer service line once more to see if there was ANYONE else that I could communicate to and all I acquired again was an unapologetic, monotone, girl that supplied to file a complaint for me. We waited the remainder of the night for the Engineering Manager to level out up with his « explanation or apology » however you guessed it, no show.
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Not The Best – Flamingo Las Vegas Hotel & Casino
However, I did call concerning the lack of hot water and somehow they made some adjustment and received the water warmer within a quantity of hours. I didn’t complain in regards to the other issues within the room. This enterprise uses www dirtyroulette com tools provided by Tripadvisor to encourage and collect guest evaluations, including this one. Thank you for taking the time to share your experience with us, John! We can’t wait to welcome you back for another nice time at Flamingo Las Vegas quickly.