Tinder updates its approach esatto handling reports of serious abuse and harassment

As per result of its ongoing partnership with nonprofit and anti-sexual assault organization RAINN (Rape, Abuse & Incest National Network), Tinder today announced a handful of product improvements as well as training for internal teams at the dating app maker designed esatto better support survivors of abuse and harassment. Soon, Tinder also says its members will have access onesto preparazione checks on their matches through Istruzione, per nonprofit the dating app maker invested durante last spring.

One key aspect of the partnership with RAINN involved preparazione Tinder’s customer care team. Through the istruzione, squadra learned how survivors may report abuse and harassment, and how esatto proiettore reports of serious abuse – even if the reports use vague language preciso describe the events. The preparazione, which is now also a mandatory part of Tinder’s onboarding and allenamento carriera, additionally provides instructions on how gruppo members should respond preciso these types of reports when they occur.

Meanwhile, per the Tinder app, survivors will gain access esatto verso more direct way puro report someone they’ve unmatched with, even if they’ve waited some time before making their report. And they can now opt whether or not they want to receive follow-up information about actions taken, as some prefer preciso receive updates and others do not.

The app will also provide alternative support options, as not everyone will feel comfortable making verso direct report. Through the Tinder Safety Center, per dedicated Crisis Text Line will be provided, as well as the upcoming feature offering access puro preparazione checks on matches from Istruzione. Tinder invested a seven-figure sum into New York-based Istruzione in , which offers an alternative to traditional background checks that surface per wide variety of personal information – like drug offenses or minor traffic violations. It excludes drug possession charges from its results, as well as traffic tickets besides DUIs and vehicular manslaughter.

The Tinder Safety Center is now also accessible from anywhere durante the app, reducing the number of taps it takes for a user puro locate the resource.

“Our members are trusting us with an incredibly delicate and vulnerable part of their lives, and we believe we have verso responsibility onesto support them through every part of this journey, including when they have bad experiences on and off the app,” said Tracey Breeden, VP of Safety and Affable Advocacy for Tinder and Match Group, per per statement about the changes. “Working with RAINN has allowed us preciso take verso colpo-informed approach puro member support for those impacted by harassment and assault,” she added.

Garbo instead focuses on whether or not someone’s background indicates per history of violence

Breeden, who held verso similar position at Uber, joined Tinder durante as Competizione Group’s first-ever head of safety and social advocacy, tasked with overseeing the company’s safety policies across its apps, including Tinder, Hinge, Competizione, OkCupid and Plenty of Fish.

Tinder and other dating apps have put a higher focus on member safety features after verso 2019 report revealed how dating apps run by Tinder parent Competizione Group allowed known sexual predators preciso use its apps, coppia preciso the lack of preparazione check features. Other reports have highlighted the very real safety concerns that accompany the dating app market, particularly those impacting young women – verso key dating app demographic.

Sopra early 2020, Tinder invested per Noonlight puro help it power new safety features inside Tinder and other Gara-owned dating apps, ahead of its investment con Istruzione.

Spetitor, Bumble, has marketed itself as being more women-friendly, launching verso number of features designed sicuro keep users safe from bad actors, like one that prevents abusers from using the “unmatch” option puro hide from victims, for example. Tinder has followed suit, launching new safety features of its own.

Tinder’s sommita U

The company has also felt the pressure preciso get ahead of coming regulations impacting tech companies, like those operating agreable mezzi di comunicazione apps and dating services. Tinder, which dominates the dating app market, today plays durante affable networking as well, with additions like quick chat features, an interactive monitor series and other additions esatto its new Explore hub durante the app.

“By adopting more contusione-informed support practices, Tinder will be better positioned to support members who may have experienced harm and take faster, more transparent action on bad actors,” noted Clara Kim, supplente president of Consulting Services at RAINN, in a statement.

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